Are you a person who would like to travel, see the world and help customers solve problems?

We are currently seeking to hire a Field Service Engineer to join our team. This is an exciting opportunity to join an established international company, which provides power supplies for electrostatic precipitators. We offer a unique opportunity to be directly involved in making the world a cleaner place.

KraftPowercon offers innovative solutions, products, and services within industrial power supply to different applications, and high voltage production is one of them.

As a Field Service Engineer at the High Voltage department, you will have the opportunity to work with several prominent customers, projects and with technology at the forefront, responsible for meeting daily service maintenance and repair needs for customer’s equipment. In the role of Field Service Engineer, you will be a key person supporting external customers as well as internal functions and will also perform required necessary administrative duties and other duties as assigned.

Essential Job Responsibilities

The FSE performs the major functions listed below.

• Execute service activities all over EMEA region (providing on-site or remote                   technical customer service such as troubleshooting, repairs, inspection and                   maintenance) and act as the technical point person between customers and                 KraftPowercon teams.
• Basic troubleshooting, installation, maintenance, and repair on designated                     equipment.
• Completing Preventative Maintenance and field modifications.
• Order registration in business system M3 ERP and managing registered orders             throughout the process.
• Keeping up to date on administrative responsibilities such as maintaining spare             part inventory and internal service records in a timely manner
• Maintaining communications with customers to ensure resolution and proper                 follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated.
• Meeting Health and Human Services, Environmental Health and Safety and/or all         other applicable regulatory requirements.
• Identifying and participating in sales opportunities such as equipment upgrade             and new system sales.
• Working as a member of the local and global team to provide efficient service

Qualifications & Requirements

The following qualifications are the minimum requirements necessary to successfully perform this role, however, any equivalent combination of experience, education, and training, which provides the necessary knowledge, skills and abilities, would be acceptable.

• Electrical Engineering and/or electrician with relevant experience. 5 or more years       field experience in electrical service.
• Experience interfacing with both internal team members and external customers           as part of a solution-based service process.
• Valid driver’s license and good driving record is required.
• Work experience in the industrial environment is preferred.
• Experience diagnosing and repairing mechanical, electromechanical, and/or                   electronic equipment.
• Needs to be able to understand how power supplies work and interested to learn         be able to read and understand electrical/mechanical drawings.
• Must be able to handle an oscilloscope, multimeter etc.
• Experience troubleshooting and responding to customer concerns.
• Proven record of being reliable and accountable for all aspects of their job.
• Proficient level of computer skills including MS Word, PowerPoint, Excel, and                 Outlook.
• Excellent analytical, interpersonal and communication skills with the ability to               communicate complex technical issues in an easy-to-understand manner.
• Ability to work in a fast-paced, self-driven environment.
• Resourceful, with the ability to work independently.
• Strong time management skills.
• Ability to adapt to changing circumstances.
• Decision-making, problem resolution and creative thinking skills.
• Attention to detail.
• Ability to multi-task activities with shifting priorities.
• Willingness to travel regularly.

Proficient language skills in Swedish and English.

Please send your application by 23 May 2025

Feel free to contact Gert Nieuwoudt for additional information at below contact details:

gert.nieuwoudt@kraftpowercon.com